Return & Refund Policy
30-Day Money-Back Guarantee
You can return most products within 30 days of receiving them.
Return Conditions
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Items must be unused, in their original packaging, and include proof of purchase.
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Returns must be sent to:
Echolyn Returns
671 Lexington Ave, New York, NY 10022, United States
Non-Returnable Items
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Gift cards
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Downloaded software
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Custom or special-order instruments
Return Process
Email us at echolyn-shop@proton.me to request a return. Return shipping is the buyerβs responsibility unless the product was defective or incorrect.
Refunds
Refunds are processed within 14 business days of receiving your return. Funds will be returned to your original payment method.